Your account is charged when the order is placed. Orders are shipped from our Los Angeles-area warehouse within two business days of when we receive the order. Most orders are received a few days after that. We're responsible for a lot of things, but one of the things we're not responsible for is weather. If it's raining or snowing (or whatevering) around the country, your order may be delayed and we hope you'll understand that's outside of our control.
We charge a flat rate of $9 for every order we ship in the United States. So if you order one item or 20 different items, no matter the weight, you'll pay the same $9 rate as long as it's shipping in the United States.
Want FREE Shipping? Just order at least $50 and the shipping is FREE!
If you make a mistake when entering your shipping address, your order will be sent back to us and you won’t receive your shipping fee back. You see, the delivery companies charges us to return the order to our warehouse and while that might be kind of lame, that is the way it works. We’re a small company trying to do big things and we can't let those return fees get in our way. We hope you understand.